response for covid19

Update on our responding to COVID-19

We understand that the rapid pandemic of the coronavirus (COVID-19) has had a huge impact on your everyday life.
In Victoria, BC Canada, where we live, several cases have been infected, and decisions by the provincial government have hindered daily life, such as closing schools and public facilities, closing stores and shortening time.

It is very unfortunate for us that the coronavirus problem occurred at this time.
This month we were planning a trip to Japan to find new products, but unfortunately we had to cancel.
We really hope that the coronavirus will converge as soon as possible.

At this time, our Fireweed home & gift is open as usual and offers you high quality and unique goods from Japan.

Below are our response and updates on COVID-19.

* About shipping products
Canada Post has suspended the parcel delivery date warranty.
For this reason, delivery at the estimated delivery speed may not be possible until further notice.
Please check this out for details.

https://www.canadapost.ca/…/corpo…/news-release-detail.page…

*Our safety response for COVID19
All products are temperature and humidity controlled and kept clean.
Before packing the items, we clean the hands and sanitize the package of items just in case.